Policies

Disclaimer

All Pictures shown are for illustration purpose only. Actual product may vary due to product enhancement.

Shipping Policy

All items will ship within 2/3 business day of the order being placed. We ship from Monday through Wednesday to ensure the safest freshest quality product. Ground shipping is recommended for NON perishable items are shipped Monday- Friday. Our products are individually sealed in air tight packaging using cryovac seal .All meats are perfectly aged and frozen prior to shipment. Legacy Meats LLC makes every attempt to fulfill orders based on customer requested ship date; however holidays and unforeseen circumstances can force exceptions to delivery. Below are important shipping notes to keep in mind when placing your order.

  • Inclement weather and other unforeseen circumstances can cause shipments to be delayed.
  • All shipments require a street address (No PO boxes). We will not be held responsible in case of weather, or shipper delays beyond our control.  

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Refund Policy

Due to the nature of our product, we are not able to take returns of all  fresh/frozen meat products. If you feel a product you received does not meet our guarantee please contact us within 5 days upon receiving your product and our team will gladly assist you.